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Tuesday, April 21, 2015

Microsoft Word - Mail Merge HTML - Outlook 2010 with Windows 7 64bit does not work

Microsoft Word - Mail Merge HTML - Outlook 2010 with Windows 7 64bit does not work

Mail Merge HTML - Outlook 2010 with Windows 7 64bit does not work

Posted: 21 Apr 2015 02:53 PM PDT

I am having a very similar to problem to that experienced by others here, but their solutions do not work for me :(

When I try to perform an HTML mail merge with Outlook 2010 on Win 7 64 bit Word goes through the motions but no emails are placed in the default email account outbox. If I try plain emails it works but then I get the MS security prompt for each and every one. I have tried the MAPI Labs tool but that does not work. I have also tried the hotfix which does not run (probably because it may already be installed), the registry entry HKLM\Software\Clients\Mail - Default is set "Microsoft Outlook", I have run the Office 2010 repair and rebooted...none of it works.

This was working before I made the mistake of purchasing an Office 2013 'upgrade' that installed itself before I could stop it and was incompatible with ACT! I removed this but I suspect that there are some registry keys that were not reset properly.

The simple task of sending a mail merge has proved to be such a headache that I will have to find an alternative unless I can fix this. Hopefully someone can help.



Posted: 21 Apr 2015 02:29 PM PDT

Hi Community,

I am trying to widen a table but it is only widening certain cells while the rest remain the same. I copied and pasted the table in a new document to see if the problem persisted and attempted to widen it again and it works. The whole table widens equally.

Can you explain why this may be happening and how I can fix it.

Thanks in advance.

Can Merge Letters also be used to create a fillable form

Posted: 21 Apr 2015 02:01 PM PDT

My beginning Source is an Excel spreadsheet.  From that spreadsheet I have created a Merge document (actually a 23 page contract).  Most of the information is filled into the Word document from the Excel spreadsheet but there are some areas that need to be inserted manually.  I would like to set it up so that each month when the contracts are run for specific clients, they can go into the contract hit the Tab Key and fill in other pertinent information throughout the document.  I also know that the document would somehow have to be locked so that other information is not changed. 

Can this be done? 

Preserving Collapsible text when converting to pdf

Posted: 21 Apr 2015 01:20 PM PDT


I have a word 2013 document which contains collapsible/expandable text sections, created by using headings.

When I convert the word document to a pdf, the collapsible/expandable function disappears, and the text is in whatever state it was when I did the conversion (either collapsed or expanded). 

The pdf contains bookmarks based on the headings from the word document but I cannot get the bookmarks to collapse or expand the text.

Is there a setting I need to check/uncheck during the pdf creation process that will preserving the heading functionality (and hopefully display it in the same way as in the word document)?


Can someone explain the mystery of expanding and collapsing lists?

Posted: 21 Apr 2015 01:11 PM PDT

PRIMARY QUESITON:  How can we modify the first several list styles, in the multi-level 'List Library' on the ribbon, so that their levels can be expanded and collapsed in a document (for both viewing and printing), like the other multi-level list styles, without assigning format styles to each level?

DILEMMA:  We must be a few cards short of a deck, but we have yet to find any documentation that clearly explains the link between list levels and collapsible outline levels.  Our initial assumption was that a multi-level list was an outline list and that, by default, we should be able to expand or collapse any multi-level list in the library - apparently we were wrong.  We feel fairly comfortable with our understanding of list styles, format styles, and linking format styles to list style levels, but don't understand the link between list style levels and collapsible outline levels.  Where is the option that makes a list style level collapsible?  Is it in the list style, the format style, some hidden link between the two, or elsewhere?


  1. The last four list styles in the 'Multi-level List Library' have format styles linked to the list style levels.  These lists can be expanded/collapsed in the document as would be expected.  They also appear in outline view mode with the +/- signs for expanding and collapsing levels.
  2. The first four list styles in the 'Multi-level List Library' (including 'None') do not have format styles linked to the list style levels.  Interestingly, these lists cannot be expanded/collapsed and all levels appear as body text when viewed in outline view mode.
  3. Isn't the multi-level list the same as an outline?  Is the list style level the same as an outline level?  Don't all list styles have 9 required levels?  If so, wouldn't it be reasonable to assume that, by default, all lists could be expanded or collapsed because they are all multi-level outlines?  This is the difference that continues to allude us.
  4. Is there a way to expand or collapse the full outline at once, to a specified level in the standard document view (like can be done in the outline view), without having to expand or collapse each section individually using the small triangle?

We have struggled with this issue for a long time, despite a considerable amount of research.  We would appreciate any help in understanding the principles that come into play here so we can effectively work with outlining in the future.  Thanks for any assistance.

Horizontal alignment multiple rows

Posted: 21 Apr 2015 11:21 AM PDT


I have a Word 2013 document with two columns and need to get the rows of text to line up horizontally with each other. The document is using a heading style with each heading at 14 point and body text at 11. Paragraph spacing is set to 0 and line spacing set to 1,15 points. Is there a way to force the columns to have rows of text line up?

See example:

Much appreciated,

Word 2103

Posted: 21 Apr 2015 10:42 AM PDT

I did a system restore but now all of my Word Documents will not open. I looked and Word 2013 is gone from my APPS. Paint works and other Office functions but Word is gone. Help!!! I have hundreds of documents created with Word 2013.

Mail merge and subrict/subscript characters

Posted: 21 Apr 2015 10:23 AM PDT

Hello, im trying to print a long list of chemical formulas in a label format using mail merge in word 2013, but when i insert the merge fields from excel the subscript/superscript fonts in the formulas appear like normal text. I ve tried using the confirm data source dialog DDE formats, but that doesnt seem to work.

Delete last row of table on document without affecting pages after it.

Posted: 21 Apr 2015 09:31 AM PDT


I currently have a 13 page document. On page 4 row# 14 needs to be removed. When I do this "edm setup" table from page 5 moves up to page 4. all other pages .ie 6-13 are also affected. Is there any workaround to this? Thank you for your time in advance.


Issue with copy/paste in Word 2013

Posted: 21 Apr 2015 09:05 AM PDT

Very frequently when I copy and then paste from Word to Word or Word to Excel, the paste feature pastes the previously copied information.  I have to copy twice to get the correct text to paste.  This started when I installed Office 2013.

Two Mergefields with multiple if conditions

Posted: 21 Apr 2015 08:05 AM PDT


Im new to mergefield. I have a scenario and need help please. Details are below

I have two mergefields for example M1 and M2

First condition

IF M1 Or M2 =0 then display Blank

Second condition
 IF M1 Or M2 = Value then display Value

Third condition

 IF M1 And M2 =  Value then pick M1's Value to display

Hope I explain the problem well. 

Any help please.

Word & Outlook Mail Merge

Posted: 21 Apr 2015 07:57 AM PDT

MS Word Mail Merge with Outlook Contacts database returns the error "This data source contains no visible tables" whenever Outlook is open. If Outlook is closed It connects just fine.

I can workaround, naturally, by closing Outlook, but it's frustrating and should not be necessary.

Anyone have any suggestions?

Figure caption numbers based on current section number for multiple section levels

Posted: 21 Apr 2015 07:15 AM PDT

In MS Word 2013 I am trying to figure out a way to generate figure caption numbers that contain the current section number.  It is straightforward to do this with a single section level (e.g., "Figure 4-3"), but it gets trickier with multiple section levels. 

I have considered tackling this by following these general steps

1. Create a dedicated caption for each level (such as "Figure-L3" for level 3, which might yield a caption/number along the lines of "Figure-L3 4.2.3-1")

2. Delete the "-L3"

3. Highlight the remaining caption/number (i.e., "Figure 4.2.3-1")

4. Save as a quick part

5. Repeat for each section level

The problem with this approach is that if I ever need to change a section level (from Level 2 to Level 3, for example), I would have to re-do all the captions and cross-references.

So, is there a way for the caption to "know" in which section it is located?



Why Using Latin Modern Math Creates Huge Line Space

Posted: 21 Apr 2015 07:03 AM PDT

I am running a line space issue caused by using the font Latin Modern Math. As you may see from this figure, the line space is huge and cannot be modified by change the paragraph properties. I download the font from here

Corrupt Ms office documents

Posted: 21 Apr 2015 05:28 AM PDT

I have this issue where all my office documents have changed their extensions to .njftttb.  (for example ACCOUNT OPENING MANUAL-2011.DOC.njftttb )This is affecting ms word, excel, powerpoint, pst etc. renaming to the original format is not working any assistance?

College coursework corrupted no backups

Posted: 21 Apr 2015 05:18 AM PDT

I was working on my computing coursework in college, stupidly didn't make a backup.

here's the exact scenario.

tried to save several times, memory stick was not inserted properly.

I removed the memory stick and reinserted it.

I checked the files were now displaying properly, they were.

I saved the file.

I then moved to a computer in my classroom and am faced with this error.

is it  possible to recover?

Turabian Style 8th Edition

Posted: 21 Apr 2015 04:18 AM PDT

I am in need of the Turabian 8th edition. The 2013 version of Word has the 6th edition loaded. I have looked at numerous postings on this issue and have found many templates but not a stylesheet that I can replace the existing version with. I am not able to write the code for the stylesheet. I am looking for this for someone who is not tech savvy. They just want to select the correct style within a dropdown box in Word and write their paper.

Your help is much appreciated.

Inserting only chapter and section numbers into captions, with custom multi-level list in place

Posted: 21 Apr 2015 03:01 AM PDT

I have a document that, to create the required chapter headings, has a multilevel list:

This produces headings like this:

"A" is the chapter number, "1" is the section number.  This works great! It's exactly what the client wants.

The problem comes when I caption things. What I need is "Figure A1.1 Stuff and Nonsense" - i.e. just the chapter (A) and section number (1) with the figure number (also 1).

What I get is:

I want to eliminate the bit between the chapter number and the section number (i.e. ": Table ").

The caption field codes are as follows:

So, how can I get what I want?

Thanks in advance.

What is the purpose of "Recent Folders" in Office 365 Backstage/Save As...

Posted: 21 Apr 2015 12:56 AM PDT

I recently moved from Office 2010 to Office 365. Apart from the annoying Backstage - which cannot be turned off, even though there is an option to do so, I cannot understand the purpose of the "recent folders" list on the Backstage screen when you "Save as..." in any 365 application. The fact that they are there, and that you can pin one of more of them to make them stay there, suggests that this is a quick way of selecting the target folder to save to, which is a good idea.

However, when I select any of the recent folders in the list, even a pinned one at the top of the list, the Save dialogue box opens showing my current folder and I have to navigate to the target folder in the usual way. So having a list of various folders serves no purpose since clicking on anything in the list simply goes to the current folder.

Am I missing something here? I cannot see any other reason for having a list of recent folders (including pinnned folders) unless its to provide a quick way to navigate to a target folder - which is a good idea - so either I am not using it properly or its a bug.

Please advise.

Microsoft Office 2013 Arabic font support

Posted: 20 Apr 2015 11:47 PM PDT

Hello everyone.. 

I have a problem with my Microsoft office 2013 using Arabic fonts while in Power Point is works fine... I read most of the answers from the community there is no one solve the problem... your help is appreciated.. 

Microsoft Word 2013 Not working

Posted: 20 Apr 2015 06:00 PM PDT

I have a windows 8.1 and word 2013 will not run.   I get an error message  right away and a prompt to REPAIR,  HELP, or CLOSE.   Clicking on repair does nothing.  Have gone into programs to try an repair Office 2013 will no luck.   Microsoft Repair center (nice people)  reinstalled office with no luck.  HELP!   I so love using Windows 8.1 and office 2013 - I am cringing to think that it can't be fix.  HELP!! 

Merge email form with php

Posted: 20 Apr 2015 04:01 PM PDT

I am creating an email through Word that will be merged and sent via email, and need to create a link or submit button to accept and have it send an email back to me without having the receiver having to click send. I'm looking to have the email address, address, and phone from the document/email sent back to me. is there I macro I can use or add php? Upon clicking accept I would need it to also direct the receiver to a website.

Monday, April 20, 2015

Microsoft Word - Highlight Current Line

Microsoft Word - Highlight Current Line

Highlight Current Line

Posted: 20 Apr 2015 02:30 PM PDT

I was wondering if Word can highlight the line where the cursor is located , similar to any decent text/program editor?

Microsoft Word 2010 Help Needed With Macro

Posted: 20 Apr 2015 01:15 PM PDT

I am a retired Pastor and have 30 years of Bible Studies and Sermon I need to convert from .doc to .docx format. My current Bible software will allow me to create a personal Book of Sermons and Bible Studies if they are in .docx format. This would allow all these documents to be compiled into a book which in turn would make it searchable like any other reference book within the program.

In Documents on Windows 10 I have a folder named "Sermons and Bible Studies" and within it I have a separate folder for each year. I also have a backup copy of this structure on OneDrive and again on my backup pc.

I use Word 2010 and have found a macro on the web that allows me to run it, select the folder I want to convert and seems to work beautifully. Unfortunately, This requires me to repeatedly run the macro each time and then manually go back and delete the original .doc files. The macro code looks like this:

Sub ConvertDoc2Docx()
' ConvertDoc2Docx Macro
Dim strFilename As String
Dim strDocName As String
Dim strPath As String
Dim oDoc As Document
Dim fDialog As FileDialog
Dim intPos As Integer
Set fDialog = Application.FileDialog(msoFileDialogFolderPicker)
With fDialog
.Title = "Select folder and click OK"
.AllowMultiSelect = False
.InitialView = msoFileDialogViewList
If .Show <> -1 Then
MsgBox "Cancelled By User", , "List Folder Contents"
Exit Sub
End If
strPath = fDialog.SelectedItems.Item(1)
If Right(strPath, 1) <> "\" Then strPath = strPath + "\"
End With
If Documents.Count > 0 Then
Documents.Close SaveChanges:=wdPromptToSaveChanges
End If
If Left(strPath, 1) = Chr(34) Then
strPath = Mid(strPath, 2, Len(strPath) - 2)
End If
strFilename = Dir$(strPath & "*.doc")
While Len(strFilename) <> 0
Set oDoc = Documents.Open(strPath & strFilename)
strDocName = ActiveDocument.FullName
intPos = InStrRev(strDocName, ".")
strDocName = Left(strDocName, intPos - 1)
strDocName = strDocName & ".docx"
oDoc.SaveAs FileName:=strDocName, _
oDoc.Close SaveChanges:=wdDoNotSaveChanges
strFilename = Dir$()
End Sub

What I'd like to be able to do is automate the process even further. Instead of having to repeatedly have to run the macro, select the directory, manually go in and delete the old .doc files, I would like to be able to select the "Sermons and Bible Studies" or whatever directory I select and have it run in each sub-directory converting the .doc files to .docx and then going back to the directory selected and go through each sub-directory and deleting the original .doc file. Is this possible? Can anyone help me?

As I mentioned, I have these files in at least 3 locations. I really don't want the location to be hard-coded with "Sermons and Bible Studies" because I have several different other places that have .doc files in them and I eventually want to convert them as well such as "Funerals", "Weddings", "Baby Dedications", etc., each of which have sub-directories by year.

Hope this makes sense. Thanks,

Section headings in Word 2010 starting at 2

Posted: 20 Apr 2015 12:52 PM PDT

I have a document with multiple sections. Naturally, I want to start with Section 1. But when I select headings starting with Section, it automatically starts at Section 2 instead of Section 1. I am able to fix this if I get rid of the word Section and just put in the numbers. It will start at 1 if I do that. But the style guide for my company requires the word Section in the heading. I have tried right clicking on the section heading to try to set the numbering value, but the Set Numbering Value option is grayed out. Anyone have an idea what I can do to fix this?

Thanks in advance.


Quickstyle template creates linked not paragraph style for headings

Posted: 20 Apr 2015 09:35 AM PDT


We have created a Word Office 2010 styleset for creating our standard house style. In the quickstyle template the Heading styles are set to paragraph style type however when we apply this styleset to a blank or existing document, the heading styles are shown as linked.

I wondered if anyone knew

a) what effect will this have?


b) how can you stop it doing it?

Many thanks in advance

Locking the vertical cursor position in Word while editing

Posted: 20 Apr 2015 08:16 AM PDT

While editing (in Dutch) I need to be 100% concentrated on the current line I'm editing, and would like to be able to keep my eyes fixated/fixed at the same vertical position.  I've already switched to the modus in which all functions on the ribbon ar hidden. Great! But... it would be better if there would be a horizontal transparent kind of ribbon overlaying the current line. This way;

1) I don't have to search for the cursor by moving the arrow keys – the thin cursor line is easily lost after I come back from the kitchen with my coffee.

2) More and most important: I would like the text to scroll instead of the cursor moving downwards. Now this only happens when I reach the bottom line, after which the text automatically scrolls while jumping to the next line. But this way, I don't have a clear vision on the remaining number of lines in the current paragraph – an important aspect for editing properly.

So, hopefully my second point is clear enough. It means 'locking' the text vertically, so that jumping to the next line using the downwards arrow key (I don't use my mouse/touchpad while editing) would mean that I can keep my eyes fixed/fixated(?) on the same position; enabling me to concentrate completely on one line at the time – of course still being able to scroll horizontally for editing.

Surely this must be a highly desired function for other editors as well?? Or is there already a Word function for this that I haven't discovered yet? 

Thanks, let me know if I need to clearify,



Quick Parts

Posted: 20 Apr 2015 07:43 AM PDT

I have an issue with quick parts where by it is losing the fonts size, and on occasion the paragraph brakes. This happes intermitently so it is hard to find the exact problem,

This is the process is follow to save the quick part.

1) Type the block of text i wish to save with the correct font, font size and line breaks etc.

2) hilight the text. Insert> Quick Parts > Save selection to quick Part gallery

3) Change the save in Option to Normal ( this is for the purpose that the quick parts are saved in the normal.dotx template and it can be copied to multiple machines) Select the option Insert Content in its own paragrah.

This issue happens on the original machine the Quick Part was created on and also other machines all with the latest version of office installed and all the updates for both office and the OS

Font formatting system

Posted: 20 Apr 2015 06:16 AM PDT

Hi community!

First of all, I want to apologize for not knowing proper terminology, so an example should do:

when bolding a selected text, MSW unbolds the part of such text which is originally in bold, e.g. a)example of selected text → b)example of selected text.

I'd like to change that behavior to the one the one that this box in which I'm writing right now my post shows, i.e., bolding the whole text without unbolding what's originally in bold, e.g. a)example of selected text → b)example of selected text.

I assume this issue has to do with the many styles the text I am working on has been applied to.

Also, I guess it can be applied to all the features related to the font formatting, so bolding is, as I said, just a random example thereof.

Hope to hear news soon.

Thanks in advance!

Userform generating in the wrong places

Posted: 20 Apr 2015 06:02 AM PDT

Following the advice of a previous thread, I created a userform to hide select sections within a word document.

I placed the code in "Userform1" which was in the "Normal" Branch (also within Normal is: Module1, ThisDocument, Userform1)

When I open the file nothing happens. However, when I open every other word file on my computer, the userform generates and I can not cancel out of it.

I assume I put the code in the wrong place. Where should it go and how do I get it there?

Thank You!


Creating A Letterhead in Microsoft Word 2010

Posted: 20 Apr 2015 12:23 AM PDT


              I thought   let me   ask   what  to do   about   creating  a  letterhead   now that I have  used   word  97, 2000,2003  XP  2007 & am  using    2010 I  had  till   2007 the full  version      I   got  home & student  in  2010 when I     was still using  Windows  XP Pro    I bought   windows 7  U   and  installed office 2010 H&S   with   Hindi  Language Pack   I want to   create  a    letterhead a personal   and custom      both  templates    for  many  years  and   I   did not    find  anything     I   wanted   for  Word 2010 I hope  tutorials  for  2013    can help  me   as the youtube video showed  a    2013  document  I look forward to  design my own letterhead    please  guide me I wondered for years  as to why  there is   no      tutorial  on this topic  on

Not able to add,save and close the Word document which is opened already by using UFT tool.

Posted: 20 Apr 2015 12:03 AM PDT



I have a vbs file which contains the below code,


on error Resume Next

                Set objWord=GetObject(,"Word.Application")

                                If objWord is Nothing Then

                                                Set objword=Createobject("Word.Application")

                                End If

                On Error GoTo 0


                objword.Documents.Open "C:\Users\narayanasamy_r\Documentum\Checkout\ccrr005066.doc"


                objWord.Selection.TypeText "Hello World-Testing happening here buddy"




                Set objWord=Nothing


The main objective here is to add some content, save and close on my highlighted document,


Note:My highlighted Document Already Opened


Scenario 1àSince vbs file can be directly launched(double click) from desktop, I do the same and Expectation achieved


Scenario 2àI am running that vbs file in Qtp in 2 different ways and I am ending up unsuccessful. Here a pop up comes up saying the document is locked by user



                Set oShell = CreateObject("WScript.Shell")
                Set oShell=Nothing

  1. ("E:\QTP-Test_data\Word_Handling.vbs")








Contact card shows an unknown presence status

Posted: 19 Apr 2015 11:58 PM PDT


The contact card shows an unknown presence status for myself. I notice this issue when I was adding a new comment to a Word document. I then realised that the contact cards for the file's owner and last modifier are broken in all Office apps. However, I'm signed in to my Office 365 account in all Office apps, so it looks like that Office isn't linking my contact details with the online account.

The option "Always use these values regardless of sign into Office" is unchecked in settings. Could you help me to solve this issue?

Unspecified Error /word/document.xml Line: 2 ...

Posted: 19 Apr 2015 11:28 PM PDT

I was working on my program I saved the file and it crashed when I tried to reopen it it said Unspecified error line 2 column 19752
How do fix it?
Help me!! please
My file is below.

Help me!! please

Help me!! please

I have done some solution but the problem didn't solve

Help me!! please

how to i get word to stay with the outline i chose for a document

Posted: 19 Apr 2015 10:42 PM PDT

I need to use a specific type of outline for a class. when i click it, it works for one or two lines and then reverts to no outine.

Saving to PDF tries to OCR images within Word

Posted: 19 Apr 2015 10:15 PM PDT

Hi, I am trying to save a docx file to PDF, and am having problems.

The document has some complex equations in there, these have been inserted as images, as our word version here has no mathtype or anything.

Anyways, when I try to save as PDF (using native word function), it tries to OCR the equation images and convert them to text.

As you can imagine it makes an absolute meal out of it, with boxes all over the place.

Is there a way to stop word from trying to OCR image sections of a Word document?



Printing unusual size photo

Posted: 19 Apr 2015 08:15 PM PDT

I have created an A4 banner for the outside of a 3-ring binder and now wish to use that banner to produce a spine label.

I have changed the size of the A4 sheet to fit the area of the spine.

When I print the new document I am restricted to the default sizing using Windows PhotoViewer.

Does anyone have an answer for being able to print photos using individual sizing?

Thank you


Incompatible application

Posted: 19 Apr 2015 06:25 PM PDT

I have not had any previous problems with my Microsoft office 2013  since I purchased it. Now I can't open word documents because it states it is incompatible please help.

Microsoft No Longer Working for Downloaded Files

Posted: 19 Apr 2015 03:30 PM PDT

Since last August I have been actively downloading .doc, .docx, and .ppt files from an online program, Blackboard, that I am required to access for my college. Recently, out of nowhere, I am no longer able to open any new downloaded files on Microsoft Office. Every time I attempt to open a new downloaded file, I get the error message:

"Word experienced an error trying to open the file. Try these suggestions: Check the file permissions for the document or drive; make sure there is sufficient free memory and disk space; open the file with the Text Recovery converter." 

I have tried all of these suggestions and more. I fixed my settings under options to ensure that Protected View was not interfering with reading the file. I have ample memory available, and attempting to open the files with Text Recovery yields the same exact error message. I even uninstalled the entire Office program and reinstalled it to ensure that my version of the program wasn't corrupted. I have even attempted accessing the files after turning off my antivirus program to ensure that it wasn't causing any issues either.

I am positive that the files I am downloading are not the problem, as I have been doing this all year long and various types of files are no longer being opened. I can't even open downloaded .docx files emailed to me. Everything yields the same error message. I am not sure what to do at this point, and any assistance would be extremely appreciated! I'm getting very overwhelmed and frustrated because I just don't understand what else I could possibly do to fix this issue. 

Thank you for any and all who can assist me!

Sunday, April 19, 2015

Microsoft Word - Word 2013 'Recent' items list stopped working.

Microsoft Word - Word 2013 'Recent' items list stopped working.

Word 2013 'Recent' items list stopped working.

Posted: 19 Apr 2015 01:59 PM PDT

Recently, my 'Recent' items list stopped working in Word (2013).  The items list works perfect in Excel 2013, but not Word.

I've tried unpinning Word, and re-pinning.

I've checked the options panel:

> Options > Advanced > Display > Show this number of Recent Documents...

I've deleted all files in the 'Recent items' directory:

%AppData%\Roaming\Microsoft\Windows\Recent items

I've deleted all files in the 'Recent' directory:


The above 'Recent items' and 'Recent' folders/directories re-populate documents I reopen, including .word documents, but Word's Recent items list still will not work.

I can not find a "AutomaticDestinations" folder, as suggested in other discussions; I'm running Windows 8.1 Pro.

Word failed to start correctly last time.

Posted: 19 Apr 2015 12:38 PM PDT

I am running Office XP pro under W7 pro 64 and when I try to open word I get an erroe message saying "Word failed to start correctly last time".  It will run in safe mode and I have tried the repair function as well as de installing Office XP and re installing it again. I have scanned the registry for errors and uninstalled various programmes but word still refuses to cooperate.  Hopefully this may mean something to the forum:-

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    WINWORD.EXE
  Application Version:    10.0.2627.0
  Application Timestamp:    3a9cdbe7
  Fault Module Name:    WINWORD.EXE
  Fault Module Version:    10.0.2627.0
  Fault Module Timestamp:    3a9cdbe7
  Exception Code:    c0000005
  Exception Offset:    008248f2
  OS Version:    6.1.7601.
  Locale ID:    2057

Additional information about the problem:
  LCID:    1033

Any assistance in solving the issue will be appreciated.


Word Error

Posted: 19 Apr 2015 04:34 AM PDT

I've been using Word 365 on my laptop for a few months and it has been working fine.  However, I recently got sent a word document from a PC that sill uses word 2003 - editing the document a few days ago was fine too. I tried to continue working on this dicument today and a words error message keeps popping up, also on the top where it says word in brakcets it also says (Non Commerical use) (Un-licensed product).

I've tried opening word in safe mode and the same error messae pops up. What do you recommend I do, as this document is really important and I need to be able to use word.


Cannot Verifiy Licence of Product. Repair using Control Panel

Posted: 19 Apr 2015 12:42 AM PDT

Hello, I've been trying to figure out this problem that's been happening since I had to uninstall and reinstall Windows 8.1 due to software glitch. The prior problem occurred when the video card (or something related) malfunctioned while I was using the web and it caused bits of the site to splotch then disappear repeatedly. I managed to solve that one by using back up and restore to preserve my documents and files while uninstalling then reinstalling Windows 8.1.

Using a back up I managed restore it back to it's factory setting, but the clinch is after installing Windows Office 2013 Personal onto my laptop it displays that "Microsoft Windows Cannot verify the license of this product" 

For the past few days, I've tried trouble shooting it with using the control panel, tried compatibility scan, uninstall and reinstall plus one to two other suggestions from similar inquiries. To put bluntly, I'm at my wits' end to what I should do since I can't do much without even a basic technical know-how. With that in mind I could really use some help figuring it out? My guess is that as far as I can tell the product key  must be corrupted if uninstalling and reinstalling is only proving a case of futile.

My laptop is Dell Inspiron 15 3000 series

I've had it for three weeks

The glitch mess happened on week ago



I can't open my word file, really need help, please

Posted: 18 Apr 2015 06:37 PM PDT


I need help to open a very important docx archive, I've tried all the instructions by Microsoft, even the installation of 'fix it' that said "Fix damaged Word documents caused by a graphical object/textbox anchored to a paragraph containing an equation". I saw the same discussion here but it was already solved by "Jeeped", so if there's anybody who can help I would be very grateful.

MS Office 2013 Word error messages

Posted: 18 Apr 2015 04:54 PM PDT

Every time I try to open Word program or word document I get this error:  "Word could not create the work file. Check the temp environment variable"! Which I would be glad to check, but I do NOT know where.  Can anyone give me step by step instructions on how to do this and I promise to place in my list on error fixes.  Thanks for your help.

Text box

Posted: 18 Apr 2015 03:20 PM PDT

how do I create a text box and insert it into the rest of the page completely organized and next to eachother.

Saturday, April 18, 2015

Microsoft Word - blank space below typed line

Microsoft Word - blank space below typed line

blank space below typed line

Posted: 18 Apr 2015 01:48 PM PDT

i want to have a blank space below the line being typed. right now my typing goes down to the bottom of the page and then it types everything right up against the very bottom of the screen/word-window.

word 2013 macro PrintCurrentPage not working since April 2015 update

Posted: 18 Apr 2015 11:35 AM PDT

For several years, I have been using a macro in Word to print the current page with the assigned key Ctrl-7.  Since installing the Windows 7/MS Office updates of April 16, 2015, the macro has been printing the first page of the file, not the current page.  Any thoughts?

Word 2010 book or manual for beginner - a Russian version and an English version

Posted: 18 Apr 2015 10:51 AM PDT

Hi, I am tutoring Russian seniors - and I do not speak Russian and they are learning English as a second langauge. I am trying to find tutorials - preferably ones that I can buy hard copy or download and print - to help them learn to used Word 2010 in both Russian language and English language so I can help follow along. Any suggestions for resources?

Thank you.

Using multiple number lists based on style

Posted: 18 Apr 2015 08:14 AM PDT


I am setting up a document which will be used for bilingual business proposals, with one language always English.

In order to keep corresponding paragraphs together I intend to create a table, or series of tables with two columns.  The English paragraphs will be in the left column while the other language will be in the right column.

I have set up a number of styles (eg ENG_Heading 1, ENG_Heading 2, OL_Heading 1, OL_Heading 2 etc) so that I can create corresponding TOCs.

My problem is that all of my headings are numbered, and as you can imagine, the heading number for the first English heading is 1.  Similarly, the heading number for the first OL (other language) heading is also 1.  However, the numbered list treats both styles the same, and sets the OL heading to 2.  The same goes for 1.1 and 1.1.1.

Is there a way to run numbering sequences based on the style used for the heading?  The only way I have found to do this so far is to manually renumber each OL heading.  This of course allows the next English heading to be the correct number, but not the next OL heading.  I have played around with basing the styles on different styles but have not yet had any luck.

Thanks for any help.


Word Files

Posted: 18 Apr 2015 07:36 AM PDT


I'm running Word 2013 from the Office 2013 bundle.  

I created a word file and now I want to delete that file.  When I attempt to delete, Word tells me it cannot perform the action because the file is open in Winword.exe.

A search finds just the one file, no duplicates anywhere on the computer.

I copied the contents to another file and renamed it but now I want to delete the old file, can you help

Bob H

Format disruption after numbering format

Posted: 18 Apr 2015 07:19 AM PDT

Hi community!   I have the following issue: 

  1. Problem:

I want the text in this line to be brought up, right following the colon above, but keeping its font, yet what happens is as follows:

  1. ProblemI want this text to be added following the colon above, but keeping its font.

As you can see, bringing up a line the text just turns its font into italics, which is the format of the text which "originally" appeared before the line break; yet, notice that the word which I actually meant to appear in italics, namely "colon" changes its font to a normal roman format, which is kind of just the opposite.

Even if I change manually the format of the text following the numbering, the italic feature is still present, like something intrinsic to it, so that bringing up text brings about the same result.

Would it be possible to merge different paragraphs, each maintaining their respective formattings or fonts?

Hope to hear news soon. Thanks in advance!

Mike same document in Microsoft word 2013 has become corrupted

Posted: 18 Apr 2015 07:19 AM PDT

Mike blank plane document in Word 2014 now has a grid on it. I don't know what to do but I don't have a plane document is filled with checks. It is a grid of created another document that is plane, but when I click on the plane document I get the one with a grid all in it, so what can I do to get rid of that grid, and when I click on plane document. I want to get a plane document the need to call Microsoft cannot fix it myself question? Any and all help will be appreciated

Record Macro to apply yellow highlighting to text and assign key control

Posted: 18 Apr 2015 06:15 AM PDT

Split from this thread.

Record a macro that applies yellow highlighting to text. Name the macro highlight and assign the keyboard CTRL+7. Apply it to the percent of the global production of the honey Production table column.

Please help me

Macros are automatically being createdon MS Word

Posted: 18 Apr 2015 06:08 AM PDT

Split from this thread.

My system keeps automatically creating MACROS on my MS Word and I think this is what is making it run sluggishly. When I delete my 'NORMAL' or my 'NORMALEMAIL' templates, andre-create new ones, it works but whenever I attempt to close MS Word (i.e., all open files) It tells me that a change has been done that affects the Global Template", If I select "Save", the Macros re-appear and if I use word again with a few files open or type a long file, the sluggishness reappears.

I have McAffee Virus protection, and I have run CC Cleaner, but they do not get rid of these self-creating macros. How can I delete them off my system. Can I run a search for a "micros" or something? 

Document un-editable and a grey background appears over everything- not highlighted, shaded or field issue

Posted: 18 Apr 2015 02:01 AM PDT

I have a document that is almost completely un-editable and all the text has a grey background. Even the tool bar at the top is completely un-useable and greyed out. I can insert new lines with enter and select the text but not type anything or format anything. The grey even shows up on print preview

I have attempted checking the fielding with ALT+F9, CTRL+SHIFT+F9 etc.

I cannot uninstall as I am not an admin and it even occurs when I send the document to different PCs

The issue occurred when I attempted to insert a caption for a table.

Can anybody help?


Help MS Office 2010 is going crazy asking me for key which I have but says it is wrong and Outlook won't work at all!

Posted: 17 Apr 2015 11:53 PM PDT

Having problem with word 2010 constantly asking for my registration key even though it is correct and straight out of the box it now says that the key is wrong and shuts down the program.  This is not the only problem that I've been having with office 2010 generally.  Microsoft outlook does not turn on at all and I have to go to a web based email system which is a real pain in my line of work so I am at a complete loss as to what to do.

Any suggestions you may have would be more than greatly appreciated I appreciate your time and effort in advance and thank you again.